Shipping Policy

Welcome to Agriplast Tech India Pvt Ltd’s Shipping Policy. By placing an order with us, you acknowledge and accept the terms described below. We strive to deliver your hi-tech agriculture products safely and promptly, but please review the following guidelines on cancellations, returns, and shipping timelines before completing your purchase.

Order Cancellation

We understand that plans can change. To accommodate this:

• You may cancel or modify your order within 24 hours of placement by contacting our Customer Support at support@agriplast.co.in or calling +91-XXXXXXXXXX.
• Once your order has been shipped—as confirmed by email or SMS—it cannot be canceled or altered. This policy helps us maintain fast, reliable dispatch and delivery schedules.

Custom & Altered Orders

For products requiring customization—such as tailored greenhouse films, unique formulations, or special assemblies—production begins immediately upon order confirmation. As materials and labor are allocated at that time, these orders cannot be canceled once customization has started.

Damaged Items, Refunds & Exchanges

Your satisfaction matters. If a delivered item arrives damaged, please note:

• You must raise a damage claim within 24 hours of delivery by submitting a support ticket at support.agriplast.co.in or emailing support@agriplast.co.in with photos and order details.
• After verification, we will either replace the damaged item at no extra cost or issue a full refund for that product.
• Items delivered in good condition are not eligible for refund or exchange unless they meet the above damage criteria.

Shipping Methods & Transit Times

• Domestic Shipping: Standard delivery across India typically takes 3–7 business days. Expedited options are available at checkout.
• International Shipping: Delivery times vary by destination (7–21 days) plus customs clearance. Import duties and taxes are borne by the recipient.
• Tracking: Once your order ships, you will receive a tracking link via email/SMS to monitor its progress in real time.

If you have any questions or need further assistance, please contact our Customer Care team at support@agriplast.co.in or call +91-8141446666 (Mon–Fri, 9 AM–6 PM IST). Thank you for choosing Agriplast Tech India Pvt Ltd – “Think Quality, Think Agriplast.”